Help

Getting started

Install the app from the e-conomic Marketplace. You will be redirected here to finish setup in three steps:

1. Connect e-conomic — we use e-conomic's secure grant-token model. Your e-conomic password is never stored.
2. Connect Nets Easy — paste a Report API secret key from the Nets Easy merchant portal.
3. Map accounts — choose your cashbook journal and the accounts for fees, net payout, and invoice matching.

When setup is complete, the Home dashboard shows a green status banner and you can run your first sync.

Home dashboard

Home is your overview after login. The status banner at the top reflects the current state of your setup and sync:

• All good — last sync completed successfully. Use Sync now to import new payouts.
• Sync in progress — a sync is running. The banner updates automatically while payments are imported.
• Needs attention — one or more payments failed and are not yet resolved. Open Activity with the Needs attention filter.
• e-conomic access lost — reconnect in Settings before syncing again.
• Setup checklist — shown until e-conomic, Nets Easy, and account mapping are complete.

Below the banner you will see connection status, sync statistics (last 30 days), the next scheduled run (if enabled), and a table of recent sync runs. Click any run to open its detail page.

Connections

e-conomic

The app needs permission to read invoices and create cashbook vouchers in your e-conomic agreement. After you log in, open Settings → Connections.

• Reconnect — use this if e-conomic access was revoked or expired.
• Disconnect — removes the grant token from this app. Uninstalling from the Marketplace also revokes access immediately.

Nets Easy

Create a Report API secret key in the Nets Easy merchant portal (Settings → Integration keys). The key is encrypted after saving and only used to read payouts.

Accounting mapping

Each Nets Easy payment becomes a cashbook voucher in e-conomic with three parts: the gross customer payment, the Nets Easy fee, and the net amount to your bank account.

Invoice matching mode

Choose how payments without a booked invoice are handled:

• Require booked invoice — every payment must match an open invoice in e-conomic. Payments without a match are skipped and shown as errors in Activity.
• Allow payments without invoice — unmatched gross amounts post to a clearing account you choose. Useful when not every payment has an invoice yet.

Accounts to map

• Cashbook journal — where vouchers are created.
• Fee account — Nets Easy transaction fees.
• Net / bank account — the payout amount deposited to your bank.
• Clearing account — only required in flexible invoice mode.

Account numbers depend on your chart of accounts. If you are unsure, ask your accountant before saving.

Sync

Open Sync in the app to import payouts for a date range. The app works in two steps:

1. Fetch payouts — payments are read from Nets Easy and stored in the app.
2. Post to e-conomic — each payment is turned into a cashbook voucher using your account mapping.

Already-imported payments are skipped automatically — re-running a sync for the same date range does not create duplicates in e-conomic.

Manual sync

Pick a from and to date, then click Start sync. A spinner shows while payments are imported; when finished, use View in Activity to review results. The Home status banner also updates while a sync runs.

Scheduled sync

In Settings → Schedule, choose daily or weekly automatic sync and the time of day. The Home dashboard shows when the next run is due.

Activity

The Activity page shows your payment timeline and sync history in one place. Filters and paging update instantly without reloading the whole page.

Filters and search

• All — individual payments plus sync history below.
• Sync history — hide payments and show only the list of sync jobs.
• Needs attention — payments that failed and still need your action.
• Search — type a payment reference or payout reference; results update as you type.

Payments

Each row is one payment from a Nets Easy payout. You see the reference, status, time, and payout batch. Use Payload to inspect raw payment, payout, and e-conomic voucher data when troubleshooting. Actions appear on failed or synced payments:

• Retry — try again to post this payment to e-conomic (for example after you booked the missing invoice). A short confirmation toast appears when done; the list refreshes automatically.
• Resolve — hide the error when you handled it outside the app (for example, entered the voucher manually in e-conomic).
• Resolve all — available on the Needs attention filter to clear every open error at once.
• Force retry — on already-synced or skipped payments only. Use with care: this may create a duplicate voucher in e-conomic. The app asks you to confirm first.

Sync history

The table at the bottom lists each sync job with date range, trigger (manual or scheduled), and result counts. Click a row to open the sync run page with every payment in that job and a Retry this date range option when errors occurred.

The Home banner counts only unresolved errors — successfully retried or manually resolved payments no longer increase the attention count.

Settings

Settings is organised in tabs on the left (or a dropdown on mobile). Switch tabs without leaving the page; the URL updates so you can bookmark a section (for example ?tab=schedule). When you save a form, changes are sent in the background and a toast notification confirms success or shows an error.

Connections

Connect, reconnect, or disconnect e-conomic and Nets Easy.

Accounting

Invoice matching mode and account mapping.

Schedule

Automatic sync frequency and time.

General

Company display name and timezone.

Notifications

Email alerts when a sync has errors or warnings.

Security

Change your login password.

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Troubleshooting